tayahot Privacy Policy

When you register and use tayahot, we collect the personal information needed to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details used for PHP deposits and withdrawals. We may also collect device information and session data to help us detect suspicious activity and keep your account secure. All information collected is used solely for the purposes of account management, transaction processing, identity verification, and regulatory compliance. We do not collect more data than is necessary, and we review our data practices regularly to ensure they remain proportionate and lawful. If you contact our support team, we may also retain records of that communication to help resolve your query efficiently.

tayahot uses your personal data to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by applicable gaming regulations. We also use your information to send you important account notifications, such as transaction confirmations and security alerts — these communications are necessary for the operation of your account and cannot be opted out of. Where you have given consent, we may send you promotional updates about new games, sports markets, or platform features; you can withdraw this consent at any time by contacting our support team. We use aggregated, anonymised data to analyse platform performance and improve the overall experience for Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

We do not sell, rent, or trade your personal information to any third party for marketing purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors handling PHP transactions and identity verification partners; these providers are contractually bound to handle your data securely and only for the specific purpose we have engaged them for. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by law or to protect the integrity of the platform. Any third-party provider we work with is carefully vetted and must meet our data security standards before being granted access to player information. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.

Your personal data is stored on secure servers protected by industry-standard encryption and access controls. We implement technical and organisational measures to guard against unauthorised access, accidental loss, alteration, or disclosure of your information. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained on data protection obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations in the Philippines. If you request deletion of your account and associated data, we will process that request in accordance with our legal obligations and notify you of the outcome within a reasonable timeframe.

As a registered player on tayahot, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no lawful reason for us to continue holding it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing carried out on the basis of our legitimate interests. To exercise any of these rights, please contact our support team directly — we aim to respond to all data requests within 30 days. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to resolving any concerns promptly and transparently.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations in the Philippines. When we make material changes, we will update the date shown at the top of this page and, where appropriate, notify registered players via their account email. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the tayahot platform after any update constitutes your acceptance of the revised policy. If you have questions about any aspect of this Privacy Policy, please visit our FAQ page or reach out to our support team directly.